Culture And Values
This idea shapes how we lead, hire, and grow. Our mission is to enrich lives through service that builds trust, strengthens community, and creates lasting value.
Our Story
The Newport story reaches all the way back to the 1850sHospitality begins with family. The Carey and Pleninger roots take hold, setting the values that will define Newport more than a century later.
That legacy of hard work, trust, and community deepens through generations, a foundation built long before the first hotel opened.
Newport Hospitality Group is founded in Williamsburg, Virginia, by Bill Carey and Mike Pleninger. What began as a family vision becomes a management company built on partnership, transparency, and care for people.
Honoring Bill Carey
Bill Carey was deeply cherished by his family, especially his grandchildren, who lovingly referred to him as “GEO,” short for “Grand Exalted One.” The playful title perfectly captured the blend of humor and leadership he brought into their lives, qualities that left a lasting impression on everyone who knew him.
Our culture
Culture isn’t a statement on the wall; it’s how we work every day. Our team members are truly the heart of Newport, shaping an environment where people can grow, connect, and thrive, and where respect, transparency, and shared accountability tie our hotels and offices together as one family.
Act with integrity and communicate honestly
Pursue results with purpose and passion
Extend trust, respect, and support
Work together as one team
Make every day enjoyable
Leadership That Stands Beside You
Our team combines deep industry knowledge with a partner-first approach. We guide hotels through growth, change, and opportunity, always with transparency and accountability at the core.
By the Numbers
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33%of Newport team members have more than 10 years of tenure
This reflects a culture of trust and retention uncommon in hotel management.
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A 30%annual turnover rate
Well below the hospitality industry average, showing stability and engagement across the portfolio.
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85professional certifications
Spanning operations, safety, and brand compliance, ensuring consistent standards across every property.
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1,125+Team Members
Our growing team serves hotels across 12 states and major brands, representing the reach and strength of Newport Hospitality Group.
Testimonials
