Vice President - Sales and Organizational Development
Lizz Chambers leads Newport Hospitality Group’s Sales and Organizational Development team. With guest expectations continuing to rise, the need for motivated, knowledgeable and guest-focused team members on our sales force has never been greater. The need for a strong sales effort along with sales training and development is crucial and is a dynamic and challenging role which Lizz takes seriously.
Lizz has over 28 years of industry experience that includes broad-based sales and marketing expertise in multiple segments of the travel industry. Her hotel industry experience includes branded, independent, select-service, full-service, extended stay, conference, and new construction properties.
NHG considers sales and marketing to be critical to a property’s success. Lizz and her team of experts oversee market analysis, positioning, revenue strategy, yield and demographic analysis as well as the company’s internet marketing initiatives. To accomplish these tasks, Lizz works with her corporate team to ensure that each property develops a marketing strategy and oversees its successful execution.
NHG has been on the edge of the e-commerce trend since 1994 when we launched our first corporate web site and one of the first on-line booking engines in the industry. Since that time we have used the internet to market our properties. Lizz is on the forefront of e-commerce and insures that, as a marketing tool, it is best utilized for the specific needs of each property.
“Everybody Sells” is our company’s battle cry, from Sales Directors to Guest Service Personnel to our Rooms Care Associates (Maintenance and Housekeeping) everyone in our organization receives sales training. Focusing on the idea that the hotel Sales Department is the only sales force at the property level is a thing of the past. Each and every person on our properties sell each with their own set of duties.
Lizz is a member of Hospitality Sales and Marketing Association International, The Council of Hotel and Restaurant Trainers and is a Certified Hospitality Administrator and Certified Hospitality Educator with American Hotel and Lodging Association’s Educational Institute.
To learn more on how Lizz can captivate, motivate and inspire your staff, email us or call us at 1.800.644.1032. |
Lizz Chambers, CHA, CHE