Director of Human Resources
Wendy Stephens is responsible for the overall management of Human Resources for Newport Hospitality Group, Inc. She originates and leads Human Resources practices and objectives that will provide an associate-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
Wendy has over 10 years of industry experience, including positions with both independent and franchise hotels. She has hands-on experience in all aspects of hotel operations and in virtually all hotel classifications including full service, resort, conference, corporate, focused and select service facilities.
Wendy graduated with a degree in Hotel, Restaurant and Institutional Management from Indiana University of Pennsylvania. However, it soon becomes apparent Wendy learned the ropes in the real world, not from just a textbook. Among Wendy’s many strengths is her ability to build relationships at all levels and facilitate positive ongoing communication between managers, associates, and departments. She commands respect and inspires associates (including owners and general managers) to embrace NHG’s core values and culture.
Wendy has a passion for Human Resource law and helping others achieve the highest levels of service excellence. Two of her primary objectives are (1) The development of an associate-oriented company culture that emphasizes quality, continuous improvement and high performance (2) The monitoring of property level safety and security initiatives in order to ensure our hotels maintain a safe and secure environment for our associates and guests alike.
Wendy is a member of the Society of Human Resource Management, The Council of Hotel and Restaurant Trainers and is a Certified Hospitality Trainer with American Hotel and Lodging Association’s Educational Institute.
Prior to joining NHG, Wendy worked with Disney Resorts, Marriott , Intercontinental Hotel Group, and Carlton Hotel Group.
To learn more on how Wendy and her team can
build image, awareness, market share and revenue for your hotel property,
email us or call 1.800.644.1032.