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Dining – full or limited – can determine a guest’s satisfaction and loyalty
Approach
The experienced team of our hotel management company understands that Food & Beverage is an opportunity to add margin to every stay, increase guest satisfaction, and add flash to your operation. For 25 years, Newport Hospitality Group team members have focused on providing a high quality dining experience within franchise guidelines, promoting value and satisfaction across every type of hotel product.
Experience
NHG’s food and beverage experience is anchored by Jim Nye, CHA, a regional director with extensive restaurant experience. After graduating from Cornell Hotel School, Jim moved through the F&B operations of several hotels, culminating in owning and managing numerous restaurants. This experience is reflected across the regional director group.
Activities
To ensure the highest quality experience with the greatest economic return, Newport Hospitality Group carefully manages both full service and limited service dining operations. These activities include:
- Aggressively marketing to local groups
- Refining and applying franchise programs
- Menu planning
- Cost and portion controls
- Restaurant / lounge design
- Recruiting local talent to attract clientel
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